Once your products have been installed, your relationship with Balhousie doesn’t end there. We’re here to look after you and your products throughout their warranty period. Our team of advisors will be on hand to help come rain or shine.

In the unlikely event that you should experience any issues with your installation, we are fully committed to:

  • Rectifying any problem: In the unlikely event that any problem should arise after your installation, we are fully committed to rectifying it at a time that’s suits you. If urgent, we can usually be on site within 1-2 hours of your call.
  • We are fully endorsed as a WHICH? Trusted Trader: Our trading standards are approved and follow strict guidelines. To find out more, click here.
  • Our 'supply and fit' products are fully guaranteed for 10 years: Our Guarantee Protection Insurance backed warranties offer complete peace of mind, knowing that we won’t leave you high and dry.

Find out more about us on our Facebook page. View more photos and “like” us to receive up-to-date news about Balhousie.


Condensation forms when vapour in the air hits colder surfaces such as windows, tiles and mirrors. It’s a naturally occurring process yet it’s a common misconception that seeing condensation on your windows indicates that something is wrong.

In fact, condensation forming on the outside panes of your window shows that they’re working as they should. Only if condensation appears between the panes of your double or triple glazed windows should you be concerned. And if that’s the case, please contact us.

For more information about condensation and what to do, please visit our ‘Helpful Guides’ section.

Care and Maintenance

Care & Maintenance

It’s important to know how to clean and maintain your products to help them look and perform their best for years to come.

We’ve put together a handy guide of hints and tips on keeping your glass and frames in top shape – check out our ‘Helpful Guides’ section for more information.

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What our customers say...

The whole process of dealing with Balhousie was brilliant. Right from the initial discussion regarding requirements, ordering & then the installation was first class. Superb job, would definitely use again

Mrs McLaren, Perth

We were impressed by all those involved with the installation of our new extension which has made our lives so much more comfortable. We would definitely recommend Balhousie

Customer, Crieff

From initial enquiry through to post project completion, Drew & all his team delivered a first class service. We have used Balhousie on several occasions and wouldn't go anywhere else now.

Mrs A Kinnes

Allan & Peter did a really great job. We're very happy with the service and windows. I've already recommended Balhousie to a couple of friends!

Mr A Povey

I used Balhousie to install secondary glazing in my property as well as new windows and French doors. I was impressed by the speed of service, attention to detail and high quality workmanship and products. The price was also very competitive. Highly recommended!

Gillian D, Perth

Work carried out in a tidy and quick manner. Very pleased and happy to recommend

Mr R Rorrison

I congratulate your firm on your efficient service & very helpful polite installers.

Mrs Gordon, Perth

Just a quick note to say our window installation this week was great and I couldn’t be happier with the end result. The installers were absolutely first class and a credit to your company

Customer, Perth

I would just like to say thank you for the installation of our new windows and doors. It has made a dramatic difference to the house in more...


We are absolutely delighted with the finished works and the new space has totally changed the dimension of the house. A huge thanks to you and...

Mr & Mrs Stronach

Thank you very much for providing such a good service. From the initial contact to the finished installation tthe experience was one of total...


Very satisfied with the service from all members of staff with whom we had contract

Mr T Scade

He took care and attention to everything he did, answered my questions with patience, explained how things worked, arrived on time and never...

Mrs S Lazaro

Not only are we so happy with our new conservatory roof but also with Balhousie’s service & installation. The installers were polite, friendly, tidy & professional. Would highly recommend from start to finish.

C Davidson, Perth

Installers have done a magnificent job. Our new conservatory looks great & we are very pleased with the result!

A Tomison