Accreditations

Did you know Balhousie is accredited as a ‘Which? Trusted Trader’ (WTT) business?

But, what does this mean exactly?

It means Balhousie has undergone a rigorous assessment process, which includes:

  • A preliminary credit check to validate the financial health and stability of the business.

  • Customer reference checks, chosen at random by a member of the WTT endorsement team to ensure a broad range of customers are consulted.

  • A thorough examination of business and administrative procedures.

  • By signing up, Balhousie agrees to abide by the code of conduct and the Which? Terms and conditions.

Only if successful, the trader can then inform their customers that they have passed the Which? assessment process and are now an endorsed WTT.

By passing the WTT assessment, you can feel confident trusting that all of our reviews are credible, providing a true representation of our work. Not just anyone can become endorsed.

Once endorsed, this status lasts for just 12 months. When membership is up for renewal, we will have to be re-assessed by Which? before we are endorsed again. So, effectively we will be assessed every year by Which? to ensure that our standards haven’t slipped

Here is an example of our WTT reviews:

January Review









Check out more reviews or leave a review:

Better Business Partnership

The Better Business Partnership (BBP) is the trusted trader scheme operating in Perth and Kinross. The aim is to help traders comply with the law while improving consumer protection through a partnership approach.

It is often difficult for consumers to know whether they are dealing with reputable tradesmen or whether they are dealing with one of the small proportion of rogue traders. Concerns are also raised about bogus traders and unscrupulous callers who, after carrying out less than satisfactory work, disappear leaving a mobile phone number as the only contact. In an attempt to address these particular problems the Trading Standards service of Perth & Kinross Council and D Division of Police Scotland have created the Better Business Partnership.



British Standards

Through our supplier of windows and doors, we can assure our customers that the products we install adhere to the following British Standards. A British Standard is a recommended standard that products should be manufactured in accordance with to be recognised as a quality product by the relevant authorities.

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What our customers say...

The whole process of dealing with Balhousie was brilliant. Right from the initial discussion regarding requirements, ordering & then the installation was first class. Superb job, would definitely use again

Mrs McLaren, Perth

We were impressed by all those involved with the installation of our new extension which has made our lives so much more comfortable. We would definitely recommend Balhousie

Customer, Crieff

From initial enquiry through to post project completion, Drew & all his team delivered a first class service. We have used Balhousie on several occasions and wouldn't go anywhere else now.

Mrs A Kinnes

Allan & Peter did a really great job. We're very happy with the service and windows. I've already recommended Balhousie to a couple of friends!

Mr A Povey

I used Balhousie to install secondary glazing in my property as well as new windows and French doors. I was impressed by the speed of service, attention to detail and high quality workmanship and products. The price was also very competitive. Highly recommended!

Gillian D, Perth

Work carried out in a tidy and quick manner. Very pleased and happy to recommend

Mr R Rorrison

I congratulate your firm on your efficient service & very helpful polite installers.

Mrs Gordon, Perth

Just a quick note to say our window installation this week was great and I couldn’t be happier with the end result. The installers were absolutely first class and a credit to your company

Customer, Perth

I would just like to say thank you for the installation of our new windows and doors. It has made a dramatic difference to the house in more...

McClean

We are absolutely delighted with the finished works and the new space has totally changed the dimension of the house. A huge thanks to you and...

Mr & Mrs Stronach

Thank you very much for providing such a good service. From the initial contact to the finished installation tthe experience was one of total...

Allison

Very satisfied with the service from all members of staff with whom we had contract

Mr T Scade

He took care and attention to everything he did, answered my questions with patience, explained how things worked, arrived on time and never...

Mrs S Lazaro

Not only are we so happy with our new conservatory roof but also with Balhousie’s service & installation. The installers were polite, friendly, tidy & professional. Would highly recommend from start to finish.

C Davidson, Perth

Installers have done a magnificent job. Our new conservatory looks great & we are very pleased with the result!

A Tomison